It recommends what you actually have in the store next door
Cross Selling & Stock cross-references your loyalty program with the real inventory of each point of sale to suggest the right complementary product, available right now, close to the customer.
Recommending a product that isn't in stock breaks trust
Classic recommendation engines suggest based on statistical affinity, without knowing whether that product actually exists in the store or warehouse closest to the customer.
Out-of-stock suggestions
The system recommends an add-on that is sold out at the customer's actual location, creating frustration.
Disconnected loyalty program
The points program and the recommendation engine live in different systems that don't talk to each other.
A central view, not a local one
Cross-selling rules are defined nationally, ignoring inventory differences from store to store.
Recommendations that know your stock and your customer
It combines each customer's loyalty history with the inventory available in their store or delivery area, to suggest only what can actually be delivered.
Stock by location
Checks the inventory of the most relevant store, warehouse, or delivery area before suggesting anything.
Loyalty built in
Uses the loyalty program's history and tier to adjust the tone and the incentive of the suggestion.
Dynamic cross-selling
Recalculates the combinations as stock changes, without relying on fixed, outdated rules.
Store-level operations
Each point of sale gets recommendations tuned to its own inventory and local demand.
From the current purchase to the complementary sale
The solution decides in seconds which combination makes commercial and logistical sense at once.
Connects with what you already use, frictionlessly
It connects to the inventory ERP and the loyalty CRM so it never recommends in a vacuum.
ERP and inventory
Reads stock in real time by store, warehouse, or delivery area.
Cross-Sell & Stock
Cross-references loyalty and availability to decide the cross-sell combination.
POS, app, and CRM
Delivers the recommendation in the channel where the purchase happens, with stock already confirmed.
Human oversight available at every critical step: the solution proposes, your team decides when it's needed.
Applications by sector
Retail with a network of physical stores
Tunes cross-selling store by store based on what each one actually has available.
Distribution and logistics
Suggests order combinations that optimize the delivery route and the stock of the nearest warehouse.
Complex loyalty programs
Turns points history into actionable recommendations at the moment of purchase.
An appliance chain with broken cross-sell promises
A real example of the kind of situation this solution solves.
The recommendation engine suggested accessories that were sold out in the store where the customer was buying, generating complaints and returns of incomplete orders.
Cross-selling rules were defined centrally, with no view of each store's real inventory. A customer in Valencia got the same suggestion as one in Bilbao, even though the product was only available in one of the two warehouses.
Cross Selling & Stock cross-references the customer's loyalty tier with the exact inventory of their store, and only suggests what can actually be delivered.
Before showing any recommendation, the solution confirms stock at the customer's location. If the ideal accessory isn't available, it proposes the next best option with the same loyalty logic, without promising something it can't deliver.
Stop recommending what you can't deliver
We'll show you what cross-selling looks like when it's anchored to your real stock, store by store.