Banking & Insurance
AI Solution · My Sales Agent for Banking and InsuranceBanking & Insurance

An advisor that never sleeps, or loses an application

My Sales Agent talks with every visitor on your website and WhatsApp, understands which financial or insurance product they're looking for, resolves questions about terms, and hands off to a solution for signing at just the right moment, with no waiting and no queues.

+20-40%
qualified leads
24/7
support with no downtime
Web and WhatsApp
same solution, your own channel
Minutes
to qualify a lead
The Challenge · Why applications are lost today

Every application without a timely response is a customer who signs up elsewhere

Traffic reaches your website at any hour, but hours pass between the interested party's question and the sales team's answer. In that time, they sign up with another institution.

Late responses

An interested party who asks at 10pm gets no answer until the next day, by which point they've already signed up elsewhere.

Unresolved questions

The interested party can't find the terms or the final rate for a product and abandons the application without saying why.

📉

Zero prior qualification

Without an advisor present, no one distinguishes who is ready to sign up from who is just comparing options.

The Solution

A sales solution built for financial services

Integrates into your website or WhatsApp like another advisor: listens to which product the interested party is looking for, resolves questions about terms with real information, and hands off to a solution to formalize.

🎯

Lead qualification

Distinguishes who is ready to sign up from who is just comparing, and prioritizes sales follow-up accordingly.

💳

Product guidance

Explains which financial or insurance product fits the profile described by the interested party.

💬

Resolving questions about terms

Guides them through to the application, resolving questions about installments, coverage, or requirements without leaving the conversation.

📊

Your own channel, your own data

Runs on your website or WhatsApp: the conversation and the interested party's data stay within your ecosystem.

How It Works · The value, step by step

From inquiry to application, with no middlemen

The solution converses in real time and escalates to a human advisor only when the case requires signing or identity validation.

Website/WhatsApp visitConversationQualify intentGuide to productResolve questions about termsApplication or hand-off
1
The interested party starts the conversationOn any page of your website or WhatsApp, the solution activates and asks which product they need.
2
Detects intent to sign upAnalyzes the message to estimate how close they are to applying for the product.
3
Guides on the right productExplains which financial or insurance product fits the described profile and need.
4
Resolves questions about termsAnswers about installments, coverage, or requirements with real, current information from the institution.
5
Starts the application or hands off to a humanIf the interested party is ready, it collects initial details; if the case requires validation, it hands off to the advisor with full context.
Integration

Connects with what you already use, with no friction

Lives within your own digital channel, connected to your product catalog and your sales team.

Input

Website or WhatsApp

Connects to your product catalog and current terms to give real, up-to-date information.

Grovium Solution

My Sales Agent

Converses, guides, and pre-qualifies in natural language, following your institution's tone.

Output

CRM and sales team

Sends qualified leads and the conversation history to the CRM or the right person on the team.

Human oversight available at every critical step: the solution guides and pre-qualifies, your team formalizes and validates.

Use Cases · The Business Value

Where the impact is most noticeable

Consumer credit lenders

A conversational advisor that supports the decision to apply for a product with no reliance on a call center.

Auto and home insurers

Guides on the right coverage based on the described profile before handing off to a solution.

Insurance brokerages

Pre-qualifies and prioritizes inbound leads before passing them to the sales team.

Problem → Solution

An insurer that was losing leads outside office hours

A real example of the kind of situation this solution solves.

Before · the problem

45% of inquiries arrived after 8pm, with no one from the sales team available to resolve questions about coverage or installments, and most never reached out again.

Live chat only covered office hours. Outside that window, any question about terms or price translated into a lead lost to another institution.

After · with the solution

My Sales Agent answers those same questions in seconds, at any hour, and hands off the interested party to an advisor as soon as they're ready to sign up.

The solution identifies the need, resolves the question about terms with real institution data, and collects initial details before the interested party cools off.

Add an AI advisor to your website or WhatsApp

We'll set up a demo with your own product catalog so you can see how it guides and pre-qualifies in real time.