Your sales team, always first with hot leads
Lead Scoring for Healthcare is an AI solution that analyzes every lead coming in through your website, chat, email, or WhatsApp (appointment requests, treatment quotes, health insurance inquiries, or international patients), classifies it as hot, warm, or cold, and automatically uploads it to your CRM sorted by priority. This way your sales team focuses first on the leads most likely to close. And the scoring is yours: you decide what makes a lead hot, warm, or cold.
All leads arrive looking equal, but not all are worth the same
Clinics, hospitals, and health centers receive appointment requests, quotes, and inquiries via website, chat, email, and WhatsApp. Without prioritization, patients ready to start treatment wait just like someone casually asking for pricing.
Requests across multiple channels
Appointment forms, website chat, reception emails, and the clinic's WhatsApp are handled separately without clear prioritization.
Determined patients left waiting
A patient wanting to start treatment right away gets called days later and ends up booking at another center.
Overwhelmed reception desk
Reception staff spend hours reading messages and entering data into the CRM instead of attending to patients.
AI determines each lead's temperature and your CRM reflects it instantly
Lead Scoring reads every lead as soon as it arrives, evaluates its intent and fit with your ideal customer profile, and registers it in your CRM with its priority level. Your team opens the CRM and knows exactly where to start.
Omnichannel capture
Collects leads from web, chat, email, and WhatsApp into a single flow, without your team having to check each channel separately.
Hot, warm, or cold classification
Analyzes the message, urgency, budget, company type, and history to assign a score and temperature to each lead.
Automatic CRM registration
Creates or updates the contact in your CRM with their details, score, temperature, and a summary of their request, with zero manual data entry.
Clear priority for the team
Leads are sorted by priority and, if needed, assigned to the right sales rep to tackle those with the highest closing potential first.
From the first message to a prioritized CRM, without manual intervention
Everything happens within seconds from when the lead reaches out. Your team only steps in once they already know who to call first.
Connects with what you already use, with no friction
Sits between your acquisition channels and your CRM, without changing how your team works.
Web, chat, email, and WhatsApp
Appointment and quote forms, website chat, reception emails, and clinic WhatsApp as lead sources.
Lead Scoring
Analyzes, scores, and classifies every lead with your own scoring model, tailored to your business.
CRM and sales team
Automatic registration in your CRM with temperature, score, and summary, plus an alert to the rep when a hot lead comes in.
Human oversight at every moment: your team can review and adjust the qualification, and the AI learns from those criteria.
Where the impact is felt most in healthcare
Dental and aesthetic clinics
Prioritizes patients requesting quotes for high-value treatments who want to start soon.
Hospitals and private healthcare groups
Sorts requests by specialty and urgency so each department knows who to contact first.
Medical tourism
Detects international patients with confirmed travel dates and assigns them to the appropriate coordinator.
A dental clinic group that called its most motivated patients too late
Example of the type of situation this solution solves in healthcare.
Quote requests for implants and orthodontics arrived via web, email, and WhatsApp mixed with questions about hours, and reception handled them first come, first served.
Patients who had already decided to begin treatment waited days for a callback. In the meantime they booked at another clinic, while the staff lost time logging data into the CRM by hand.
Every request is classified in seconds, and high-value quotes with intent to start soon enter the CRM as hot, assigned to the nearest clinic.
Treatment inquiries without a date stay warm for follow-up, while general questions are marked cold. Patient coordinators start every day with those most likely to begin treatment.
Make your team always start with hot leads
We'll prepare a healthcare demo with your own channels, your CRM, and your scoring criteria, so you can see how every lead arrives classified and prioritized in real time.