Healthcare
AI Solution · My Sales Agent for HealthcareHealthcare

An advisor that never sleeps, or loses a potential patient

My Sales Agent talks with every visitor on your website and WhatsApp, understands what service or treatment they're looking for, resolves questions about price and coverage, and schedules the first consultation at just the right moment, with no waiting and no queues.

+20-40%
first consultations scheduled
24/7
support with no downtime
Web and WhatsApp
same solution, your own channel
Minutes
to qualify an interested party
The Challenge · Why potential patients are lost today

Every inquiry without a timely response is a patient who books with another clinic

Traffic to your website arrives at any hour, but hours pass between the interested party's question and reception's answer. In that time, they book with another clinic.

Late responses

An interested party who asks at 10pm gets no answer until the next day, by which point they've already booked with another clinic.

Unresolved questions

The interested party can't find the indicative price or their insurance coverage and abandons contact without saying why.

📉

Zero prior qualification

Without an advisor present, no one distinguishes who is ready to book from who is just gathering information.

The Solution

A sales solution built for healthcare

Integrates into your website or WhatsApp like another advisor: listens to which service the interested party is looking for, resolves questions about price and coverage with real information, and proposes scheduling the first consultation.

🎯

Interested party qualification

Distinguishes who is ready to book from who is just exploring, and prioritizes follow-up accordingly.

🩺

Service guidance

Explains which treatment or specialty fits what the interested party describes, with no diagnosis and no substitute for the professional.

💬

Resolving price and coverage questions

Guides them through to booking, resolving questions about cost, insurance coverage, or financing without leaving the conversation.

📊

Your own channel, your own data

Runs on your website or WhatsApp: the conversation and the potential patient's data stay within your ecosystem.

How It Works · The value, step by step

From inquiry to first appointment, with no middlemen

The solution converses in real time and escalates to reception or the professional only when the case requires it.

Website/WhatsApp visitConversationQualify intentGuide to serviceResolve price questionsSchedule or hand off
1
The interested party starts the conversationOn any page of your website or WhatsApp, the solution activates and asks what service they need.
2
Detects intent to scheduleAnalyzes the message to estimate how close they are to booking a first consultation.
3
Guides on the right serviceExplains which specialty or treatment fits the described need, with no clinical diagnosis.
4
Resolves price and coverage questionsAnswers about indicative cost, insurance coverage, or financing using the clinic's real information.
5
Schedules the consultation or hands off to a humanIf the interested party is ready, it schedules the appointment; if the case requires clinical assessment, it hands off to reception or the professional.
Integration

Connects with what you already use, with no friction

Lives within your own digital channel, connected to your schedule and your reception team.

Input

Website or WhatsApp

Connects to your appointment management system and price and coverage list to give real information.

Grovium Solution

My Sales Agent

Converses, guides, and schedules in natural language, following your clinic's tone.

Output

Schedule and reception team

Sends qualified interested parties and the conversation history to the schedule or the right person on the team.

Human oversight available at every critical step: the solution guides and schedules, your team decides on clinical matters.

Use Cases · The Business Value

Where the impact is most noticeable

Dental and aesthetic clinics

A conversational advisor that supports the decision to book with no reliance on a call center.

Physiotherapy and wellness centers

Guides on the right service based on what the interested party describes before scheduling the first session.

Mid-ticket private health services

Pre-qualifies and prioritizes inbound interested parties before passing them to reception.

Problem → Solution

An aesthetic clinic that was losing potential patients outside business hours

A real example of the kind of situation this solution solves.

Before · the problem

45% of inquiries arrived after 8pm, with no one from reception available to resolve questions about price or coverage, and most never reached out again.

Live chat only covered office hours. Outside that window, any question about indicative price or financing translated into an interested party lost to another clinic.

After · with the solution

My Sales Agent answers those same questions in seconds, at any hour, and schedules the first consultation with the right specialist.

The solution identifies the need, resolves the price or coverage question with real clinic data, and proposes the appointment before the interested party cools off.

Add an AI advisor to your website or WhatsApp

We'll set up a demo with your own services so you can see how it guides and schedules appointments in real time.